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Prepare a host, complete the first run and prove the first call path.
Documentation · version 1.0
Public Community documentation.
Core installation and administration documentation is available to everyone and versioned with every supported release. Advanced paid-module and customer support runbooks follow the active license.
START HERESEARCH THE MANUAL 01 02 03 04 REAL PRODUCT SCREENS 
Operational dashboardRead service health and warnings before a configuration change.
Users & extensionsSee the separation between portal users and SIP endpoints.
Trunks, DIDs & routesFollow operator health, inbound destinations and outbound policy.
IVR menusVerify prompt, timeout and every typed destination visually.
Calls & reportsExpand one logical conversation into module flow and diagnostics.
Backup & restoreConfigure off-site retention and prove recovery from the same screen.SCREEN-BY-SCREEN REFERENCE TRUST & LEGAL
Production readiness guide
A decision-oriented path through DNS, certificates, SIP/RTP reachability, emergency routing, backups and acceptance tests.
Find the exact screen, field or workflow.
Search every Community guide and panel instruction without knowing where it sits in the menu. Tags include module names, configuration fields and operational tasks.
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Showing 8 starting points from 46 guidesSearch includes article titles, summaries, module fields and tags.
Supported codecs, browsers and phones
Understand the RelayPBX 1.0 compatibility boundary before selecting media, web clients or provisioning templates.
Open guideProduction installation
Prepare DNS, network ranges, secrets, TLS and recovery before the first production call.
Open guideCreate the first tenant and place a call
Build a minimal tenant, assign extensions and prove the complete internal call path.
Open guideBackup and restore drill
Prove that database, recordings and telephony configuration can be recovered together.
Open guideSafe update and rollback
Separate core, telephony-engine and add-on releases while preserving a tested return path.
Open guideManaged order and automatic provisioning
Follow a Managed order from edition selection and payment through tenant activation, DNS, TLS and first-call acceptance.
Open guideProvision a hardphone securely
Create vendor-specific phone configuration without exposing reusable SIP or bootstrap credentials.
Open guideMigrate from FusionPBX or VitalPBX
Use a practical, evidence-led checklist to discover, dry-run, cut over and accept a tenant-scoped PBX migration without gambling on production.
Open guideLifecycle
Upgrade safely and prove that protected data can be restored.
Panel manual
Every screen, common workflow and field reference for version 1.0.
Troubleshoot
Use call-flow, signaling and recovery evidence to resolve field issues safely.
Learn the workflow before opening the panel.
The manual uses screenshots from RelayPBX 1.0, not generic illustrations. Open a guide to see the screen together with its workflow, field reference and acceptance checks.
Operational dashboardRead service health and warnings before a configuration change.Users & extensionsSee the separation between portal users and SIP endpoints.Trunks, DIDs & routesFollow operator health, inbound destinations and outbound policy.IVR menusVerify prompt, timeout and every typed destination visually.Calls & reportsExpand one logical conversation into module flow and diagnostics.Backup & restoreConfigure off-site retention and prove recovery from the same screen.Complete panel manual
Follow the menu structure used in RelayPBX. Each article explains the recommended workflow, every important field and the acceptance check to run after a change.
Overview
Organization
Call management
- Trunks, DIDs & RoutesSCREEN→
- SIP Identity & HeadersSCREEN→
- Emergency RoutingSCREEN→
- Time ConditionsSCREEN→
- Call BlockingSCREEN→
- Class of ServiceSCREEN→
- PIN AuthorizationSCREEN→
- Media LibrarySCREEN→
- Ring GroupsSCREEN→
- IVR MenusSCREEN→
- Inbound Contact CenterSCREEN→
- Outbound Call CenterSCREEN→
- VoicemailSCREEN→
- FaxSCREEN→
Insights
Platform
Know how operational and customer data is handled.
These public summaries explain the default product behavior. Contract-specific terms, retention and data-processing details are confirmed in the customer order.
Security model
Tenant boundaries, role checks, encrypted secrets, TLS and auditable administration are enforced by the platform.
Open security operations →Privacy summary
Call data and media stay under the customer's configured access and retention policy. Support receives diagnostics only through an explicit, time-limited grant.
Public-site analytics keeps page paths, referrer domains, coarse device and country data, named click targets and Core Web Vitals for 180 days. It uses no cookies, persistent device identifier, raw IP address, form values or session replay, and respects Do Not Track.
Ask a privacy question →Commercial terms
The order records edition, capacity, deployment model, billing cycle and support target before payment or manual activation.
Review commercial policy →Responsible disclosure
Report a suspected vulnerability privately with the affected version and minimum evidence. Never include customer media or unrestricted credentials.
Contact the security team →Reading version 1.0Last reviewed 31 July 2026
Screens and field names match RelayPBX 1.0. When an installed release differs, use its matching versioned manual before changing production configuration.